LUASAI SELF-SERVICE PLATFORM TERMS Version: 1.0-2026-07-12 Effective date: 12 July 2026 These Self-Service Platform Terms ("Terms") govern access to and use of try.luasai.app, platform.luasai.app, and the related Luasai self-service applications, APIs, data, features, and services (together, the "Platform"). "Luasai", "we", "us", and "our" mean Luasai LLC, a Delaware limited liability company with its address at 1013 Centre Road, Suite 403S, Wilmington, Delaware 19805, USA. "Customer", "you", and "your" mean the individual accepting these Terms and the business on whose behalf that individual uses the Platform. By selecting the acceptance checkbox and creating an account, starting a paid subscription, purchasing credits, or otherwise using the Platform, you agree to these Terms, the Self-Service Acceptable Use and Data Licence, and any policies expressly incorporated into these Terms. You acknowledge the Self-Service Privacy Notice. If you act for a business, you represent that you have authority to bind that business. 1. Eligibility and accounts 1.1 The Platform is intended for business use by persons who are at least 18 years old and legally capable of entering a contract. 1.2 You must provide accurate account and payment information and use an email address associated with your business. You are responsible for your credentials, devices, and all activity under your account. Accounts and credits may not be sold, assigned, transferred, or shared with another person. 1.3 Free and Solo access is personal to the registered member. It does not create a shared Company tenant or include Company-only workflows, permissions, data, or services unless Luasai separately agrees in writing. 2. Trial, Free, and Solo services 2.1 Trial. Trial access may show limited, anonymised, preview, or fallback information. Trial access does not grant a licence to reconstruct, extract, or retain the underlying Luasai dataset. 2.2 Free. Free access includes the credit allowance and features shown in the Platform. Luasai may change or withdraw Free access on reasonable notice. 2.3 Solo. Solo is a monthly self-service subscription for one member. The price, included credits, billing interval, and renewal date shown at checkout form part of these Terms. Solo does not include Company-only features such as shared wallets, shared campaigns, bulk imports, Engage, Opportunities, tenant administration, or dedicated customer infrastructure unless expressly shown at checkout. 2.4 Service changes. We may improve or modify the Platform. We will not materially reduce a paid feature during its current paid billing period without reasonable notice, except where needed for security, legal compliance, fraud prevention, or platform integrity. 3. Credits and reveals 3.1 Credits are Platform usage units, not currency, stored value, property, or a financial instrument. Credits have no cash value and cannot be transferred, withdrawn, exchanged, or used outside the Platform. 3.2 The Platform displays the credit cost before a chargeable action. A successful reveal is charged once for the applicable reveal unit. Retrying or reopening the same saved reveal does not create a second charge. 3.3 Included credits. Credits included with Free or Solo access renew according to the applicable monthly cycle, expire 60 days after grant, and are subject to a maximum combined unused included-credit balance of 500 credits. 3.4 Purchased credits. Additional credits are one-time purchases. Purchased credits do not expire. They remain available after Solo cancellation and may be used without an active Solo subscription, subject to these Terms and any lawful fraud, security, sanctions, or abuse suspension. 3.5 Consumption order. The Platform consumes the earliest-expiring available credits first. 3.6 Saved reveals. A reveal creates a saved, member-scoped record of the information made available at the time of reveal. Saved reveals remain readable after cancellation or downgrade unless access is restricted for a legal, security, fraud, or material breach reason. 3.7 Point-in-time information. A reveal is a point-in-time intelligence result. It is not a promise of continuous monitoring, future updates, or notification of changed information. Luasai may offer separately priced refresh or alerting features in the future. 4. Fees, billing, and taxes 4.1 Solo renews automatically each month until cancelled. You authorise Luasai and its payment processor to charge the payment method on file for recurring fees, credit purchases, applicable taxes, and amounts you expressly approve. 4.2 You may cancel Solo through the available billing controls. Cancellation takes effect at the end of the current paid billing period unless the Platform states otherwise. Cancellation does not reverse completed reveals or extend included-credit expiry, and it does not remove purchased credits. 4.3 Except where required by law or expressly stated at checkout, subscription fees, used credits, and purchased credit packs are non-refundable. If a payment is refunded, reversed, disputed, or charged back, Luasai may reverse the corresponding unused purchased credits. 4.4 Prices exclude applicable sales, use, value-added, withholding, and similar taxes unless stated otherwise. You are responsible for taxes associated with your purchase, excluding taxes based on Luasai's net income. 5. Licence and permitted use 5.1 Subject to these Terms, Luasai grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Platform and lawfully revealed results for your own internal business purposes during the applicable account term and saved-reveal access period. 5.2 Your use is also governed by the Self-Service Acceptable Use and Data Licence, which is incorporated into these Terms. That document includes restrictions on automation, scraping, bulk extraction, redistribution, resale, competing datasets, account sharing, and model training. 5.3 No rights are granted by implication. Luasai and its licensors retain all rights in the Platform, software, scoring methods, models, compilations, taxonomies, and unrevealed data. 6. Customer inputs and feedback 6.1 You retain ownership of information you submit to the Platform. You grant Luasai a worldwide, non-exclusive licence to host, process, transmit, and use that information as necessary to provide, secure, support, and improve the Platform. 6.2 You must have all rights and permissions needed to submit information to the Platform. Do not submit regulated, highly sensitive, or special-category data unless Luasai has expressly agreed in writing to process it. 6.3 If you provide feedback, you permit Luasai to use it without restriction or payment, provided Luasai does not identify you publicly without permission. 7. Third-party services and sources 7.1 The Platform may use or link to third-party identity, payment, cloud, analytics, CRM, communications, marketplace, and public-information services. Third-party services are governed by their own terms and may change or become unavailable. 7.2 Partner, reseller, co-sell, account, and propensity information may be compiled from public, licensed, partner-provided, and model-derived sources. You are responsible for validating information before making commercial, contractual, compliance, or investment decisions. 8. Privacy and security 8.1 The Self-Service Privacy Notice explains how Luasai handles personal data. 8.2 Luasai will maintain reasonable administrative, technical, and organisational safeguards appropriate to the nature of the Platform. No system is completely secure, and we do not guarantee that unauthorised access will never occur. 8.3 You must promptly notify Luasai if you suspect account compromise, unauthorised access, payment fraud, or misuse of Platform data. 9. Monitoring, rate limits, and suspension 9.1 Luasai may apply reasonable technical limits to protect the Platform and its data, including limits based on requests, reveals, credits consumed, distinct accounts accessed, devices, sessions, payment activity, or other risk signals. 9.2 Luasai may temporarily hold a purchase or require identity, business, or payment verification where activity presents elevated fraud, chargeback, security, sanctions, or data-extraction risk. 9.3 Luasai may restrict or suspend purchases, chargeable actions, API access, exports, or the account where reasonably necessary to investigate suspected fraud, unlawful use, security risk, sanctions exposure, material breach, or activity that threatens Platform integrity. Where lawful and reasonably practicable, Luasai will provide notice and a route to review. 9.4 A suspension does not delete the credit ledger or saved reveals. When the reason for suspension is resolved, Luasai may restore access without changing the purchased-credit balance or valid included-credit expiry dates. Suspension does not extend included-credit expiry unless required by law or agreed by Luasai. 10. Confidentiality Each party will protect the other party's non-public confidential information using reasonable care and use it only to perform or exercise rights under these Terms. This obligation does not cover information that is public without breach, independently developed, rightfully received without restriction, or required to be disclosed by law. 11. Disclaimers 11.1 To the maximum extent permitted by law, the Platform and all intelligence, scores, matches, recommendations, and third-party information are provided "as is" and "as available". 11.2 Luasai does not warrant that information is complete, current, error-free, or suitable for a particular decision; that a named organisation will transact or co-sell; or that a propensity score predicts actual purchasing behaviour. 11.3 Luasai disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability to the extent permitted by law. 12. Limitation of liability 12.1 To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, or data. 12.2 To the maximum extent permitted by law, Luasai's aggregate liability arising from the self-service Platform will not exceed the greater of USD 200 and the amount you paid Luasai for Solo subscriptions and credit packs during the 12 months before the event giving rise to liability. 12.3 The exclusions and cap do not apply where they cannot lawfully apply. 13. Indemnity To the extent permitted by law, you will defend and indemnify Luasai against third-party claims arising from your unlawful use of the Platform, your breach of the Acceptable Use and Data Licence, your unauthorised redistribution of Platform data, or information you submit without required rights or consent. 14. Term and termination 14.1 These Terms begin when accepted and continue while you maintain an account, hold unexpired credits, or retain access to saved reveals. 14.2 You may stop using the Platform and close your account, subject to outstanding payment obligations and the credit rules above. 14.3 Luasai may terminate access for material breach that is not cured within a reasonable period after notice, or immediately for fraud, unlawful activity, security threats, sanctions risk, or deliberate data extraction or redistribution. 14.4 Sections concerning accrued payments, intellectual property, confidentiality, saved-result restrictions, disclaimers, liability, indemnity, and dispute terms survive termination. 15. Changes to these Terms Luasai may update these Terms. We will present materially changed terms for affirmative re-acceptance before further chargeable use. Non-material changes may take effect when posted with an updated version date. 16. Governing law and disputes These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any claim, dispute, or controversy arising out of or relating to these Terms or the Platform is subject to the exclusive jurisdiction of the state and federal courts located in Delaware. Each party irrevocably submits to those courts and waives objections based on jurisdiction, venue, or inconvenient forum, except where mandatory law requires otherwise. 17. General These Terms and incorporated documents are the entire agreement for self-service Trial, Free, and Solo access. An executed Company order, master agreement, or addendum controls to the extent of a conflict for the services it covers. You may not assign these Terms without Luasai's consent. Luasai may assign them as part of a merger, reorganisation, financing, or sale of all or substantially all relevant assets. If a provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. 18. Contact Legal notices and questions must be sent to Luasai LLC, 1013 Centre Road, Suite 403S, Wilmington, Delaware 19805, USA, and accounts@luasai.com.